Terms & Conditions

Welcome to Apple Call Taxi (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our taxi booking services, website www.applecalltaxi.com, and any related platforms or services. By booking a ride, visiting our website, or using our services, you agree to these Terms.

1. Service Overview

Apple Call Taxi provides on-demand taxi booking and transportation services within specified service areas. All bookings are subject to vehicle and driver availability.

2. Booking and Confirmation

  • Bookings can be made through our website, phone call, or in-person request.
  • Once a booking is confirmed, you will receive driver details and estimated arrival time via call or message.
  • We reserve the right to refuse or cancel bookings due to unavailability, incorrect information, or any other valid reason.

3. Passenger Responsibilities

  • Passengers must provide accurate pickup and drop details.
  • Passengers should ensure timely presence at the pickup point to avoid cancellation or waiting charges.
  • Damage to the vehicle caused by a passenger will be charged to the passenger.
  • Illegal activities, smoking, or carrying prohibited items in the vehicle are strictly not allowed.

4. Fare and Payment

  • Fares are calculated based on distance, time, and type of vehicle selected.
  • All fares include applicable taxes and service charges, unless otherwise stated.
  • Payments can be made in cash or through approved digital payment methods.
  • For online payments, secure payment gateways are used. Apple Call Taxi does not store your card or UPI details.

5. Cancellation and Refund

Cancellation and refund policies are governed by our Cancellation & Refund Policy. Customers are advised to review the policy before booking.

6. Delays and Force Majeure

Apple Call Taxi shall not be liable for any delay or service disruption caused by events beyond our control such as traffic congestion, weather conditions, strikes, natural disasters, or technical issues.

7. Driver and Vehicle Allocation

Drivers are assigned based on proximity, availability, and vehicle type requested. Apple Call Taxi ensures that all drivers are verified and vehicles are maintained as per transport standards.

8. Liability

  • Apple Call Taxi is not responsible for loss or damage to passenger belongings left in vehicles.
  • Our liability for any service failure shall be limited to the amount paid for the specific ride.
  • We are not responsible for indirect, incidental, or consequential damages.

9. User Conduct

Users agree to use our services responsibly and not engage in any activity that disrupts or abuses our services, systems, or staff.

10. Data Protection

Personal data provided during booking is handled according to our Privacy Policy. We take necessary steps to safeguard your information.

11. Modifications

Apple Call Taxi reserves the right to update or modify these Terms at any time. Updated versions will be posted on our website. Continued use of our services after such updates implies acceptance of the changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Karur, Tamil Nadu.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Apple Call Taxi
Address: No. 116/9, 2nd Floor, Dindigul Main Road, IOB Upstairs, Thanthonimalai, Karur 639005.
Mobile: 811 0000 911
Email: admin@applecalltaxi.com, applecalltaxikarur@gmail.com
Website: www.applecalltaxi.com