Privacy Policy

Welcome to Apple Call Taxi (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our taxi booking services, visit our website www.applecalltaxi.com, or contact us by phone or email.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, contact number, email address, and pickup/drop location.
  • Booking Details: Date, time, route, and vehicle preference.
  • Payment Information: Payment method, transaction ID, and billing information. (We do not store card or UPI details.)
  • Location Data: GPS location (with your consent) to ensure accurate pickup and drop services.
  • Technical Information: IP address, browser type, and device information for improving our website and app performance.

2. How We Use Your Information

  • To confirm and manage your taxi bookings.
  • To process payments securely.
  • To contact you regarding your rides or customer service requests.
  • To improve our services and enhance customer experience.
  • To comply with applicable laws and regulatory requirements.

3. Payment Security

All online payments made through our website or mobile app are processed by secure payment gateways that comply with RBI and PCI-DSS standards. Your card, UPI, or wallet information is not stored on our servers.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share limited data only with:

  • Drivers and fleet partners for fulfilling ride requests.
  • Authorized payment gateways for processing payments or refunds.
  • Government or law enforcement agencies when required by law.
  • Technical and hosting service providers for secure operations.

5. Data Retention

Your data is retained only as long as necessary to provide taxi services, manage bookings, comply with legal obligations, and resolve disputes. Once no longer required, data is securely deleted or anonymized.

6. Cookies and Tracking

Our website may use cookies to enhance user experience, store preferences, and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.

7. Data Protection

We use advanced security measures including encryption, firewalls, and access controls to protect your personal data from unauthorized access, loss, or misuse.

8. Your Rights

You have the right to request access, correction, or deletion of your personal data (subject to applicable laws). To exercise these rights, please contact us at admin@applecalltaxi.com or applecalltaxikarur@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites or apps. We are not responsible for the privacy practices or content of these external sites.

10. Policy Updates

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised date. Continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Apple Call Taxi
Address: No. 116/9, 2nd Floor, Dindigul Main Road, IOB Upstairs, Thanthonimalai, Karur 639005.
Mobile: 811 0000 911
Email: admin@applecalltaxi.com, applecalltaxikarur@gmail.com
Website: www.applecalltaxi.com